- Can you know whether the tournament fits before you open it?
- Yes, that is what the simulation is for. You give the events, the number of pairs you expect, the format, the courts and the hours; it places every match the way the real schedule will and gives the finishing time, day by day. When you are happy with it, it becomes the tournament in one click.
- Do you need a payment account to open a tournament?
- No. A free tournament opens without a payment account, and so does a club that prefers to collect at the bar: players then confirm their registration online and pay on site. For online payment, the club connects its own Stripe account: the money goes to the club, not to us, and the club’s name appears on the player’s bank statement.
- How does registering as a pair work?
- The person registering names their partner by email address, or by the player code the partner gave them. The partner’s place is held while they confirm, within a time limit the club sets, and it counts as taken during that time. Anyone who prefers to pay for both does so in one go, and there is nothing left to wait for.
- What happens when a player withdraws?
- Their place goes back to registrations and their entry is refunded, commission included if the club wishes. Before the draw, the first on the waiting list takes the place automatically. After the draw, nothing enters automatically: a bracket already drawn is not completed without someone deciding.
- Does the schedule respect players’ rest?
- It counts rest per player, across all events: someone playing the mixed and the doubles does not play their two matches back to back. When six courts leave no choice, the schedule names the players concerned, with the time and the event, before the tournament rather than at the bar.
- Can the bar screen speak two languages?
- Yes. The screen has a language, and each view can have its own: the same view comes round several times, in different languages — the schedule in French, then in Dutch, for a hall where both are spoken. Nothing changes on the players’ phones: each reads in their own.
- Does it handle DUPR?
- Partly. Each player can add their DUPR ID to their profile, and a tournament that counts for DUPR requires it: nobody registers without one, not even at the bar. After the tournament, the matches played come out as a file in DUPR's import format, with each player's ID. You then upload it in the DUPR club space. Ratings are not yet read from DUPR: the organiser places the pairs once entries have closed.
- Can you run an Americano or a Mexicano?
- Yes. An event is set up as “Alone, rotating partner”: everyone registers alone, the partner changes every round, and the ranking is individual, by points scored. Americano, mixed Americano, Popcorn, Mexicano, up and down and Gauntlet: what each format does (page in French).